We are a leading manufacturer of cutting-edge kitchen appliances, from deep fryers to espresso machines. We are dedicated to redefining the culinary experience by providing tools that elevate every meal to a masterpiece.
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The Role
- This 12-month fixed-term contract offers an exciting opportunity to join our close-knit Customer Service team. You will report directly to a highly regarded manager known for their supportive leadership style.
Responsibilities
- Orchestrate order fulfillment: Navigate incoming orders through electronic data interchange (EDI) and email, ensuring accurate and timely dispatch to our 3PL partners.
- Master of precision: Be a detail-oriented individual responsible for verifying the accuracy of every order.
- Collaboration is key: Work seamlessly with our transport and 3PL partners to guarantee on-time deliveries.
- Become a purchase order pro: Respond to purchase orders efficiently and effectively.
- Warranty whiz: Handle warranty returns and provide exceptional service to ensure customer satisfaction.
- Online store expert: Manage inquiries and spare part shipments related to our online store.
The Benefits
- Exclusive discounts: Enjoy significant discounts on our high-quality products.
- Work-life balance: We offer a flexible work arrangement with the option to work remotely two days per week.
- Learning and growth: Benefit from comprehensive training and ongoing support from our team.
- Supportive environment: Work under the guidance of a well-respected and supportive manager.
- Brand new office: Enjoy a modern and comfortable workspace in the heart of Macquarie Park
